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The information on this site will be updated as necessary. It was most recently updated December 5, 2018.

This privacy statement applies to and owned and operated by The College Board (“College Board”, “We”, “Us”). The College Board is a not-for-profit membership association whose mission is to connect students to college success and opportunity. We recognize the importance of protecting the privacy rights of our users and the following policy outlines our collection and use of the information that you provide to us while using our site.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

Within this privacy statement, you will find:

Users do not need to create an online account to view most of our website; however, to register for exams or use certain tools on our site, an account is necessary.

Student account creation: When students create an online account, we collect the following personally identifiable information: first name, middle initial, last name, zip code, gender, date of birth, date of high school graduation, email address, username, and password. In addition, users can supply a parent or guardian's first and last name, and email address to activate the CC a Parent service.

Exam registration : In general, the College Board collects student name (first, middle, last), mailing address or zip code, date of birth, email address, and sex. For certain tests, the College Board may also collect student phone number (ACCUPLACER, AP, SAT), student ID or SSN (ACCUPLACER, AP, PSAT/NMSQT, and SAT), date of high school graduation (CLEP and SAT), and certain demographic information, such as race, ethnicity, religion, and/or parental education (ACCUPLACER, AP, PSAT/MNSQT, and SAT). To process your registration payment, credit card information will also be collected. To read the privacy statements and testing polices associated with a specific exam, please see Program-Specific Privacy Policies .  

Student Search Service: Student Search Service is a free service that provides students with information about college planning, as well as admission and scholarship information, from the more than 1,100 participating colleges, universities, and scholarship programs. If students choose to participate in this service, they agree to share information about themselves to participating colleges, universities, scholarship programs, and educational organizations, to be used only for recruitment, scholarship opportunities, and college planning outreach. These organizations must sign a license agreement which outlines the specific terms for which the student information can be used before it must be destroyed. Under no circumstances are these organizations allowed to give the student information to other organizations. Refer to the Student Search Service if you have questions or want more information about the program, or call 866-825-8051.

Pay for College: In the Pay for College section in BigFuture™ , we offer a variety of tools and services that provide access to current information about college costs, scholarships, financial aid applications, and college financing. When students complete the CSS/Financial Aid PROFILE application, we collect the following information; first and last name, address, telephone number, date of birth, gender, anticipated graduation date, family financial information (such as income, assets and tax information) and social security number (optional). This information is used for the sole purpose of processing the CSS/Financial Aid PROFILE application, on behalf of the college or institution to which the student is applying.

CC a Parent Service: We encourage parents/guardians to get involved in their child’s educational choices by offering this service, which allows the parent/guardian to receive copies of the important emails that we send to students. We collect the parent/guardian’s first and last name as well as email address. This service generally includes email reminders about upcoming dates and deadlines; SAT registration receipts, notifications, and admission tickets for test day; test center alerts; and score announcements. To protect the security of your College Board website account, we do not send copies of username or password reminders to parents or guardians.

College Board Opportunity Scholarships: In addition to the information we collect from students during the account creation process, we also use student PSAT and SAT score data to verify score improvements, and request proof of family income from those students who are eligible for low income scholarships. Please vist the College Board Scholarship Opportunity page for more information about this program and how student data is collected and used.

We do not knowingly collect personally identifiable information online from children under the age of 13. If a child provides us with this type of information online, please email us to have the account deactivated or call 866-756-7346.

Users do not need an online account to view most of the website; however, accounts are required to perform certain tasks or save personalized information. For example: ordering AP or PSAT/NMSQT exam materials, registering for workshops, and requesting additional fee waivers.

Educator account creation: We collect the following personally identifiable information from users who wish to create an online account: first name, middle initial, and last name, name suffix, gender, job title, school affiliation, username, password, email address, and birth month and day.

Test Coordinator account creation : Establishing yourself as a test coordinator for your designated school allows you the benefit of ordering testing materials online. When creating an online account, we collect first and last name, email address, phone number, and an alternate contact name from the school. We use the alternate contact name in case there are questions regarding an order. In addition, test coordinators may also provide information, such as: name, work phone, fax number, and email address, which can be displayed on the public Web page for the school's testing center.

Online event registration : If you register for a workshop, meeting, or conference through the site, we'll capture credit card information, the type of services or products ordered or purchased, and the date of the order or purchase.

  • The College Board uses your information consistent with its mission and in connection with the services associated with administering its tests. These uses include: sharing information with our operational partners for the sole purpose of administering testing services, and producing and generating student score reports; sharing scores with high schools, colleges, and governmental departments of education for reporting purposes; and sharing information with research partners conducting research on behalf of the College Board.
  • To invite you to participate in surveys and focus group.
  • To verify user identity during customer service calls.
  • To customize and/or personalize your website experience, including: pre-filling an exam registration with stored personally identifiable information; fulfilling online purchase requests or other transactions performed on the site(s), including sharing relevant personally identifying information with a College Board vendor so the vendor can complete purchases or transactions.
  • To offer and process the scholarships the College Board provides;
  • We use outside companies to process credit cards and to ship free or purchased goods. These companies do not retain, share, store, or use personally identifiable information for any other purpose.
  • In addition, we use an outside company to send email communications to our users. This company does retain and store personally identifiable information for the sole purpose of processing the email communications. They do not share, sell, or rent this information for any other purpose. Information shared with our email service provider includes: first and last name, address, date of birth, landline and/or mobile phone number, and email address.
  • In support of operating, hosting, and enhancing our website(s), personally identifiable information may be accessed by contractors who assist with programming and technical aspects of website operation. All contractors adhere to the College Board's confidentiality and privacy conditions.
  • We may also include de-identified and/or aggregate information that users provide to conduct research and to use to identify, develop, and offer products and services that help in the transition from high school to college.
  • In certain situations, The College Board may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

Upon request The College Board will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected].

You may access, correct, or request deletion of your personal information by [logging in to your account, contacting us at [email protected]. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

We will respond to these requests within a reasonable timeframe.

We communicate electronically with our users through two types of emails: system-generated emails and optional commercial emails.

  • System-generated emails are a direct response to a user's action on our site, for example, confirmation of an online store purchase, an SAT admission ticket, and username and password reminders.
  • Optional commercial emails are sent to inform users about College Board products, services, newsletters, alerts, and surveys. Users may opt in to receive these emails and can change their email preferences at any time. For example, if you no longer wish to receive commercial emails, you can easily unsubscribe in one of the following ways:
    • Click the unsubscribe link at the bottom of the College Board email
    • Manage your email subscriptions through your College Board account.
    • Call Customer Service at 866-756-7346.
    • Write to: The College Board, 250 Vesey Street, New York, NY 10281
      Attention: User Account Manager.
  • College Board Alerts SMS Terms & Conditions
    • Text JOIN to 70801 to join College Board Alerts. Approx. 6 msgs/mo. Reply HELP for help, STOP to cancel. Msg&Data Rates May Apply.
    • Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile. *T-Mobile is not liable for delayed or undelivered messages.
    • To discontinue receiving SMS messages from College Board Alerts, text STOP to 70801.
    • For a request to unsubscribe, you will receive one (1) final message from College Board confirming that you have been unsubscribed in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription which you can do by texting JOIN.
    • For additional help, text HELP to 70801 or contact [email protected].
    • The College Board respects your right to privacy. You can view our privacy policy here.

When students receive communications from organizations that participate in Student Search Service, these or ganizations are required to maintain strict confidentiality. The frequency and mode of communication is determined by the organization that receives the student's contact information. Every communication from these organizations is required to contain specific instructions on how to unsubscribe from that particular institution. To unsubscribe from the entire Student Search Service program, call 800-626-9795 or write to: The College Board, 11955 Democracy Drive, Reston, VA 20190, Attention: Student Search Service.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

We use cookies to remember your settings. This facilitates more efficient browsing on subsequent visits by using your preferences to customize the content and/or layout of our site(s). You can control the use of cookies at the individual browser level. If you turn off your cookie settings, you may still use our site, but your ability to use some features or areas of our site may be limited.

Cookies and other technologies such as: beacons, tags, and scripts are used by the College Board and our third-party affiliates, or analytics or service providers in analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base as a whole.

The College Board takes the security of your personal information seriously. We follow generally accepted security practices and standards to protect the personal information submitted to us, both during transmission and once it is received. The College Board has achieved ISO 27001 and SOC2 certifications and is certified by third party auditors annually. These security certifications help us maintain a proactive approach to managing risks and controls. If you have any questions about the security of your personal information, you can email us at [email protected]

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

The College Board participates in the Adobe Marketing Cloud Device Co-op to better understand how you use our website across various devices. Learn more about how Adobe does this.

The College Board, its website, and its website servers are located and operated in the United States. Therefore, your information will be transferred from your location to the United States, which may not provide the same level of protection for your personally identifiable information as your home country. The information may be available to the United States government or its agencies under a lawful order in the United States. When you furnish information to the College Board through this website for any reason, including for any of the services we offer, you are consenting to a cross-border transfer of that information to the United States. If you do not agree to this international transfer of data, then you should refrain from using the website and the services it offers. If you choose to revoke your consent to such transfer, we may cease processing your information, which depending on the service you are using the website for, may impact your ability to apply for or be accepted to a U.S. college or university.

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Please also visit our terms and conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

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The College Board
250 Vesey Street
New York, NY 10281
Phone: 212-713-8000

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