Contact Us
Contact Us
Customer Service and General Inquiries:
Phone: 866-630-9305
International: +1-212-713-8000
ACCUPLACER
For ACCUPLACER Scores, access the ACCUPLACER Student Portal. For all additional score questions or questions about voucher codes received for testing, contact the school or institution where you’re testing.
Website
ACCUPLACER Student PortalContact Form
Technical SupportPhone
Admitted Class Evaluation Service™ (ACES™)
This service is intended for use by colleges and universities.
Phone
AP: For Students and Parents
Contact Form
Email Contact FormPhone
AP: For K-12 Educators
Contact Form
Email Contact FormPhone
AP: For Higher Ed Professionals
Phone
College-Level Examination Program® (CLEP)
Contact Form
For StudentsPhone
Fax
CSS Profile: For Students
Support Hours:
October 1 through February 28: Monday-Friday from 9am-10pm ET
March 1 through September 30: Monday-Friday from 9am-6pm ET
Certain holidays may affect these hours.
Website
CSS ProfilePhone
CSS Profile: For Counselors
Support Hours:
October 1 through February 28: Monday-Friday from 9am-10pm ET
March 1 through September 30: Monday-Friday from 9am-6pm ET
Certain holidays may affect these hours.
Website
CSS ProfilePhone
CSS Profile: For Financial Aid Administrators
Support Hours:
October 1 through February 28: Monday-Friday from 9am-10pm ET
March 1 through September 30: Monday-Friday from 9am-6pm ET
Certain holidays may affect these hours.
Website
CSS ProfilePhone
Institutional Documentation Service (IDOC): For Students
Support Hours:
October 1 through February 28: Monday-Friday from 9am-10pm ET
March 1 through September 30: Monday-Friday from 9am-6pm ET
Certain holidays may affect these hours.
Website
Institutional Documentation Service (IDOC)Phone
Institutional Documentation Service (IDOC): For Counselors
Support Hours:
October 1 through February 28: Monday-Friday from 9am-10pm ET
March 1 through September 30: Monday-Friday from 9am-6pm ET
Certain holidays may affect these hours.
Website
Institutional Documentation Service (IDOC)Phone
Net Price Calculator
Phone
PSAT-Related Assessments
PSAT/NMSQT, PSAT 10, and PSAT 8/9: For Students and Parents
Contact Form
For Students and Parents FormPhone
PSAT-Related Assessments
PSAT/NMSQT, PSAT 10, and PSAT 8/9: For K-12 Professionals
Contact Form
In School Support FormPhone
SAT: For Higher Ed Professionals
For phone inquiries, please see the contact details for the appropriate regional office.
Services for Students with Disabilities (SSD)
Phone
Fax
SpringBoard